1. Who is Avanti Enterprises, Inc.?
Avanti Enterprises, Inc. is a wholesaler of books and a full-service subscription agency.
2. Can I come and visit you?
No, we deal primarily with Governmental customers – US and State, libraries, school districts on contractual basis.
3. Do you buy books from customers?
We deal directly with publishers and supply new, unused books in all subject areas and quantities. We also supply subscriptions to magazines, journals, periodicals, etc. which are shipped directly to the customers by the publishers.
4. Are your prices negotiable?
No, we deal on contractual basis and all prices are as per contract terms. We do provide special discounts for volume purchases.
5. Can we return books?
Absolutely. No questions asked. We will refund your payment on receipt of the return. Please ask for a Return Authorization Number by calling
630-850-3245; 708-799-6464 or 800-799-6464.
6. What forms of payment do you accept?
We accept checks (US funds), money orders, Visa, MasterCard, Discover and American Express. We will call you to confirm the order and request payment or credit card information before processing it. Please call 630-850-3245 or 800-799-6464 for information.
7. How soon will my order ship?
We make every effort to ship immediately on receipt of order and payment. It can take up to 30 days for orders received from Governmental Agencies, etc.
8. What is your standard method of shipping?
Shipping in the US is by FedEx Ground or US Postal Service. Charges are indicated on the Check Out page.
9. Do you ship overseas? How much does it cost?
Yes, we ship worldwide. Books are sent by USPS Global Priority Mail. All orders are billed at exact cost.
10. Can you rush an order or provide special handling?
FedEx and USPS next day and second day service is available at an additional charge. All orders are billed at exact shipping cost.
11. Can you keep our Credit card information on file?
We do not keep credit card information on file. Every customer needs to provide credit card information at the time of placing the order and return a signed receipt for our file by email (email@example.com) or fax: 708-799-6474 or 877-799-6474
12. How do you handle library orders?
All library orders are shipped on receipt of an official purchase order authorizing Avanti to ship the title/s.
13. Can we send payments directly to your banking institution?
Yes, we will be happy to forward banking transfer information, on request.
14. Can we call for information?
Of course, please call 630-850-3245; 708-799-6464 or 800-799-6464 for any inquiries, problems, clarifications or if you just want to know more about Avanti.
15. What are your office hours?
Monday thru Friday: 8 am to 5:30 PM Central Standard Time. You may call at other times and someone will call you back within 24 hours.